Membership Help
Practical help with joining, signing in, Pro access and subscription management.
Updated
Your account
Common questions
Create a free account
Choose Join free, enter your email and follow the verification instructions sent by Ghost. Check the address before requesting a second email.
Sign in or recover access
Open Sign in and use the email associated with your membership. Follow the newest email link or code if offered. Never share it: it grants account access.
Read Pro articles
Sign in with the address used for your paid subscription. If an article is still restricted, check the subscription in your account. A different email address creates a different membership; do not buy again before checking.
Upgrade membership
Open Membership and view subscription options. Check the available plan and final payment terms in the portal before proceeding.
Manage subscription and payment details
Open your account while signed in. Use the subscription and billing controls shown for your membership; Stripe handles the configured paid subscriptions. Available controls depend on your subscription state.
Cancel a subscription
Use subscription management from your signed-in account and follow the cancellation flow. Read its confirmation and end date. If the control is unavailable or a charge looks incorrect, submit a membership-support inquiry rather than sending payment information.
Change newsletter preferences
Use the email preferences in your Ghost account or the unsubscribe link in an email you received. Bulk newsletter delivery is currently not active; changing preferences does not promise that an email will be sent.
Troubleshoot missing email
Check spam and other inbox categories, confirm the address is correct and use only the most recent sign-in request. Corporate filters can delay messages. Avoid repeated requests in quick succession. Contact support if the problem continues.
Report an account or billing problem
Use Contact and choose membership support. Include your membership email, the affected page and what happened. Do not include card details, passwords, authentication codes or private login links.